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Shipping & Returns

Digital Products

Many of our products, such as our instrument plans and tool plans are sold as digital products. These items are available to you as soon as you purchase them.� Once you have completed your order, you will be given links to download your purchased products. You will have up to 3 days to download your product(s) and up to 3 download attempts. If you exceed these limits or are not automatically directed to download your purchase after payment, please contact us and state the problem you are experiencing and we will gladly fix the problem or send you your ordered PDF plans directly to your email address.

It is your responsibility to print the plans at a commercial digital printing source of your choosing. For helpful tips, we have an article that will give you additional information Printing Your Guitar Plans.

We also offer a Digital Printing Service for those customers who would prefer their plans to be printed and delivered directly to their home or business. Please visit our page "Digital Print and Delivery Service" to order your plans printed.

Shipping Rates For Other Products

USPS Shipping BoxesMost of our products are in stock and will be shipped out the next day. Orders received on Friday will be shipped out the following Monday.

For items required some fabrication or assembly please allow 3 days for us to put this order together. Examples of such items are Guitar Form Inserts, Bending Machines, Plate Joiner and the Digital Temperature Controller.

At the present time, all of our shipping rates are automatically calculated for the 48 states of the U.S.A.

Alaska and Hawaii and international shipping are by request so we can search for the most economical method to ship your order. To save shipping costs some of the products that are shipped internationally will be "knocked down" to meet the maximum sizes of shipped parcels. For USPS this dimension is 79" for total package length + girth.

Canada: Shipping rates are determined by the weight of the package, see International Shipping Rates for details.

For our domestic customers, we calculate shipping costs for you in the online checkout, before you enter payment information. Simply add items to your shopping cart and click the button "Estimate Shipping" at the bottom of the cart and enter your information to display the approximate cost for shipping.


 
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